We love our customers here at LovelySkin, and we continually strive to provide the best possible shopping experience, so we were particularly excited to find out that for the fifth year in a row, LovelySkin.com has won the coveted Bizrate Circle of Excellence Platinum Award for outstanding customer service.
Bizrate Insights is one of the largest sources of consumer reviews for online retailers in the United States. Each year, the Bizrate Circle of Excellence Awards recognize retailers that received exceptional customer satisfaction scores over a period of 12 months. This year, we were awarded the highest honor, the Platinum Award. Platinum Award winners must score a minimum of 9.0 out of 10.0 in all seven of the following satisfaction categories: Overall Satisfaction, Product Selection, On-Time Delivery, Ease of Finding, Repurchase Intent, Product Met Expectations and Customer Support.
The Bizrate Circle of Excellence Platinum Award means the world to everyone here at LovelySkin. We’d like to recognize every team member for their dedication and hard work, especially our Customer Care Team, who goes above and beyond daily to field questions, make product recommendations and provide excellent customer service.
We’d also like to sincerely thank our customers. This award wouldn’t be possible without your support. We look forward to serving all of your beauty and skin care needs in the future, and we continue to be committed to making sure you have the best possible shopping experience with every purchase.
"For us, customer service isn't a thing, it's the thing," says Dr. Joel Schlessinger, board-certified dermatologist and cosmetic surgeon and CEO of LovelySkin.com. "Winning the Bizrate Circle of Excellence Platinum Award for the fifth year in a row is a dream come true."
LovelySkin loves you!
Learn more about Bizrate Insights and the Circle of Excellence Awards here.