Frequently asked questions

I transitioned my Brilliant Distinctions account over to Allē. Can I use Allē rewards on LovelySkin.com?

Once your BD account has been transitioned to Allē, you will no longer be able to earn and redeem BD Rewards points on LovelySkin.com. However, Allē will be available on LovelySkin.com in early 2022! For questions on redeeming your Allē points at LovelySkin, please contact our customer care team.

What is Allē?

Allē is the new face of Brilliant Distinctions® and your premier aesthetics loyalty program by Allergan Aesthetics. Allē Members is a smart, customized savings program that gives you savings on SkinMedica products and aesthetic treatments like BOTOX, CoolSculpting, LATISSE and more. Once you start earning points, you’ll unlock exclusive deals curated just for you.

What happens to my Brilliant Distinctions® points?

When you upgrade your Brilliant Distinctions® account to Allē, your points and eligible offers transfer with you. Coupons and rewards transfer into points for an easier, hassle-free way to redeem your savings once Allē is available at LovelySkin.

What products can I earn Allē points on at LovelySkin?

Earn Allē Rewards points on any SkinMedica product purchase at LovelySkin.com. You must have a LovelySkin account and purchase SkinMedica products to earn Allē Rewards points.

What is the point conversion for SkinMedica products?

With every $150 spent on Allē Rewards products, you'll earn 100 Allē Rewards points. 100 BD points equate to $10 in rewards off any SkinMedica product purchase at LovelySkin.com.

Does Allē Rewards have membership tiers?

No. Unlike Brilliant Distinctions®, Allē Rewards offers just one status tier, however, once you accrue 1200 points, you can advance to an A-List member, which is equivalent to the Brilliant Distinctions® Diamond Status.

Do Allē Rewards points expire?

Brilliant Distinctions® rewards expired nine months after the last time you earned them. Allē Rewards points last for twelve months.

How do I get enrolled in Allē Rewards?

As of November 6, 2020, the Brilliant Distinctions® Rewards program will only be available to existing Brilliant Distinctions® members. You can transition your account to Allē Rewards by going to Allē.com and soon, can continue earning points when the program becomes available at LovelySkin.

When will I get my Allē Rewards points?

Soon, you will be able to earn and redeem Allē Rewards points at LovelySkin. Once the program is launched, LovelySkin will issue Allē Rewards points to your Allē Rewards account within seven business days after your purchased SkinMedica products have shipped. Since Allē Rewards is an Allergan-sponsored rewards program, LovelySkin is not responsible for the points process after we have applied them to your Allē Rewards account. You will receive an email from Allē Rewards when your points have been issued and are ready to use.

How do I redeem my Allē Rewards points?

The more you earn, the more you can save! Once you earn at least 100 Allē Rewards points, you may redeem them on any SkinMedica product purchase at LovelySkin. Rewards apply to SkinMedica products only and cannot be applied towards tax or shipping. To use your Allē Rewards points, be sure to log in to your LovelySkin account and connect to your Allē Rewards account. Once connected, your Allē Rewards will be available as a payment option at checkout. Still have questions? Contact our customer care team to learn more.

Allē Rewards points will be applied to your order by rounding down to the nearest 100 points or $10 increments. For example, if you have 347 Allē Rewards points, you may use 300 of those points, which equates to $30 off SkinMedica products in your LovelySkin order.

Important: Once your LovelySkin order is placed, Allē Rewards points are non-refundable. Points will not be reinstated for order cancellations, returns or exchanges. Special circumstances will require investigation.

Can I earn LovelySkin rewards points and Allē Rewards points on the same purchase?

Yes. You can earn both Allē Rewards points and LovelySkin rewards points on any SkinMedica purchase.

Can I use Allē Rewards points on LovelySkin Auto-Replenish orders?

Allē Rewards points and/or rewards are not currently available as an automatically recurring order payment method.

What are some other things I need to know about Allē?

With Allē, you no longer need to turn points into rewards to redeem. All of your rewards are converted into points when you upgrade your account.