Buy all of your beauty products online without any extra expense. Select standard shipping at checkout and we'll deliver the best skin care products, hair care and cosmetics directly to your door in just 5-8 business days.
Since we’re one of the few online stores offering free shipping on all U.S. orders, we ask that you review the full details below prior to your purchase. Check our FAQ page for other common questions or contact us for a quick chat about your order.
Standard shipping is FREE on all domestic orders to the U.S., U.S. territories and APOs.
All standard orders are processed and shipped within 1 to 3 business days. Shipments typically arrive within 5-8 business days from the date of shipment.
Your package will be shipped via UPS or United States Postal Service. Final delivery on select UPS shipments may be made by the United States Postal Service.
Once your package is shipped, you will receive a shipment notification via email with your tracking number and a link to the carrier's website to track your package. You can also track your package by logging into your account and viewing your order history details. Signature may be required upon delivery.
All expedited orders placed before 2 p.m. CT on business days (Monday through Friday) will be processed and shipped that day. Orders received after 2 p.m. CT will ship the following business day. If your order is placed on a Saturday, Sunday or postal holiday, it will ship the following business day.
Orders sent to P.O. boxes must be shipped via USPS and do not qualify for expedited shipping options.
Your package will be sent via the expedited method and arrive within 3-4 business days. The package will normally arrive before 7 p.m. on the day of delivery.
UPS Ground packages will be received in 3-5 business days. Orders containing regulated materials for domestic transport (class ORM-D), including aerosols, perfumes, certain drugs and products with high alcohol content, are automatically shipped via UPS Ground for no additional fee.
UPS 3 Day Select guarantees arrival in 3 business days. Your package will arrive before 7 p.m. on the day of delivery.
This option guarantees your shipment in 2 business days. Your package will arrive before 7 p.m. on the day of delivery.
Next Day Air orders must be shipped to your billing address. Orders will be shipped the same day if received before 2:00 p.m. CT Monday through Friday. If received after 2:00 p.m. CT or if received on Saturday or Sunday, it will be shipped the following business day and received by 7 p.m. on the business day after that.
Click here for LovelySkin's international shipping policy.
In observance of federal holidays, our customer care center and warehouse are closed on the following days:
New Year’s Day
New Year’s Eve
Please report lost/stolen packages to our Customer Care Team immediately so we can begin investigating the issue.
If for some reason your package is refused or undeliverable, you will be charged a $15.00 fee for UPS and USPS packages. Please double-check that your shipping address is correct before you place an order to avoid incurring this fee.
If you need to change the delivery address of your package after it has been shipped, please note that you will be charged an $11 fee to re-route the order. This option is only available for UPS orders. Please note that any change in address will delay the arrival of your package.
As your source for skin care and beauty products, LovelySkin takes pride in respecting the environment. Our planet is important to us and we do everything we can to give back to the Earth.
We do our best to reduce our carbon footprint and protect the planet at LovelySkin headquarters. As an advanced skin care company, our warehouse receives a number of packages on a daily basis. The warehouse staff does an excellent job of making sure everything that comes our way is put to good use. LovelySkin reuses all boxes and packing materials whenever possible. If something can’t be reused, it is recycled.
The packages LovelySkin sends out are also eco-friendly. Our signature boxes are made from post-consumer recycled material. We encourage our customers to recycle or reuse these boxes. Additionally, we have specially designed our packing peanuts to dissolve in warm water.
Occasionally we will use alternative packing materials, which may include bubble wrap, foam wrap, kraft paper, other packing peanuts or honeycomb wrap for small orders. These packing materials are reused; we either received these materials as samples, part of an inbound shipment or they were brought in by friends and family in their desire to minimize waste.
LovelySkin supports the benefits of going green in all aspects of the company. We encourage all of our employees to treat the planet with respect. Each break room has an area to recycle cans, plastic and cardboard. We also recycle paper and other office materials whenever possible.
LovelySkin.com reserves the right to refuse any order.