LovelySkin.com Return Policy

LovelySkin.com wants you to be happy with every purchase that you make at our site. If you are dissatisfied with your purchase for any reason, please contact us to arrange the return of the product.* We offer in-store credit with a 15% restocking fee on products if returned within 30 days of purchase. All returned merchandise must have the original sales slip enclosed. You will need a return merchandise authorization number (RMA) in order for it to be accepted. Return the product via UPS or US mail or other common carrier prepaid and insured. Retain your shipping receipt for proof. Note: We cannot accept responsibility for uninsured packages returned through the US Postal Service. Shipping rates for packaging, insurance and delivery are not reimbursable. All returns are subject to a 15% restocking fee and shipping & handling charges.

We do not accept returns on price-matched items. You may not return an item that has been purchased with a credit from a previous returned item.

There is a $6.95 fee for cancelled or refused orders.

*Due to manufacturer guidelines, we are unable to accept returns on Jan Marini Eyelash, Jan Marini Mascara, Clarisonic (and accessories), MD Forte, Cellex-C, Prevage, Dermablend, Vie (Phytomer), LYCOGEL, Dermacia MD, LipFusion, Freeze 24/7, Senna, Blinc, SkinCeuticals, Sothy's, Tilley and all makeup products (excluding Colorescience).

ALL SALE ITEMS ARE NON-RETURNABLE.