We value your privacy. Depending on how you use LovelySkin.com, we may ask you to provide us with personal information and preferences. Whether you choose to provide us with that information is your choice. If you choose to withhold information, it may affect your ability to use some of our services.
We may ask you to provide us information if you use one or more of the following services
To create an account on LovelySkin.com, you need to share some of your personal information, including your name and email address. You do not have to register for an account to visit the site. You will have to create one in order to place orders or make full use of our services.
Once you create a LovelySkin account, you will use your email address and a selected password to access that account. You cannot use another person’s account without permission and you cannot create duplicate accounts with the same email address. You should keep your account information complete and up-to-date to ensure the best service. You are responsible for maintaining the confidentiality of your account information and password.
When you place an order with LovelySkin, you must provide us with your billing address, phone number, email address, shipping address and payment information. If you have created an account with us, you can choose to store your ordering information (saved payment methods, shipping address, etc.) in your account. To access this section, you must log-in to your account. If you place an order using the guest user functionality, you can access the status of your order by using your email address and the order number.
If you enter a contest, sweepstakes or giveaway on LovelySkin.com, we will ask you to create an account. We may ask you for additional information and answers in order to participate in the contest. If you do not create an account, you will be unable to enter the contest.
When you create an account on LovelySkin.com, you have the option to provide us with information that will be made public to other users on the site. LovelySkin may, consistent with its then policies, allow the uploading and posting of user’s or customer’s photographs or likenesses, endorsements and possible profiling of such person onto the Lovely Skin website. Such user or customer recognizes that such photograph, likeness, profile or product comment will be subject to public visibility and consents to its presentation on the website. The user or customer further agrees that by that uploading and posting that LovelySkin.com shall have the non-exclusive right, without limitation as to time, to use and display such person’s photograph, likeness and any endorsement of product made by such person for the purpose of promoting, publicizing, and advertising of the LovelySkin website and its products. LovelySkin shall not have the right to use , or authorize the use of the photograph, likeness or endorsement, in any other commercial method beyond its website without the user or customer’s written consent.
Please note that if you choose to share information about yourself in an open format, such as through a Third Party Site like Facebook, Twitter, YouTube, Pinterest, Instagram or in the user-generated content portions of our own site, we consider that information to be public information as well.
We know the importance of patient and customer privacy. Under the direction of Dr. Schlessinger (board-certified dermatologist / board-certified cosmetic surgeon), we also operate a dermatology and cosmetic surgery practice, a research center and a day spa. We handle every patient's medical information securely, under our HIPAA compliance, on a daily basis and treat our online customer's information with the same importance.
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our website. SSL authentication and encryption of the data that you send to us over the Internet help protect your online transaction information from being intercepted by third parties.
We are also PCI compliant and will continue to run our business with this in mind. The Payment Card Industry (PCI) data security standard is a new security standard for how your credit card information is handled, stored, processed and transmitted. Our PCI compliance is verified by ScanAlert (now owned by McAfee) who also provides our HackerSafe certification that verifies our site is secure and ensures the safety of your information from hackers. Because of the number of transactions we process, we are required to follow these PCI compliance standards. These standards include a 12 step questionnaire about business practices as well as an entire network scan to ensure no vulnerability. Most sites out there are either not required to adhere to these standards due to their small volume or from the use of third party software. However, we guarantee the accuracy of our compliance and, more importantly, the safety of your personal and financial information.
We host and operate our website in-house and do not use third party hosting or networking services. This allows us to have full control over our website and makes your information more secure. Many companies will use a third party hosting company to store their website and your information where multiple people unaffiliated with the business may have access to your information.
We reserve the right to transfer personally identifiable information to a buyer in connection with a sale of all or a portion of our business, a merger or any other transaction resulting in a change of control of our business. Of course, that buyer will have to honor the promises of privacy that we have made to you.
LovelySkin collects personal information to make our services more rewarding and relevant for you to use. We may also use your information to track your purchase history and to contact you for account and promotional purposes. We do not sell or solicit your name, email address or other personal information to Third Party Sites.
Newsletters, Emails and Other LovelySkin Materials
We use email addresses and mailing addresses to send out newsletters, promotional offers, postcards and other messages with information about our latest products, gifts, sales and special features. After you create an account with us, you can choose not to receive these messages by opting-out of delivery. If you receive an email and want to avoid further messages, look at the end of the email for instructions on how to unsubscribe from the mailing list. You can also edit your email preferences in your account.
We comply with the Children's Online Privacy Protection Act of 1998. If you are under the age of 13, you can look at our website but cannot place an order. You also cannot create an account or participate in any of our services that ask for personal information. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy.
We work with trusted third parties, including social network sites like Facebook, Twitter, Pinterest, Instagram and YouTube. All of these companies operate as Third Party Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products among members of your social networks and to allow you to share those interests with friends in your network.
The use of any features made available to you by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered "public information" by us because the Third Party Sites made it publicly available. If you do not want us to be able to access information about you from Third Party Sites, you must instruct Third Party Sites not to share the information. We cannot control how your data is collected, stored, used or shared by Third Party Sites or to whom it is disclosed. Please be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Third Party Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. LovelySkin is not responsible for how these third parties may use information collected from or about you. However, we do identify any areas on our Sites where third parties share information about you.
We also allow you to use Facebook’s “like” feature while you’re on our site. Know that Facebook may collect that information and post it to your "News Feed" on Facebook and possibly to your Facebook profile's "Wall" and "Info" pages. Finally, by "liking" one of our products, you consent to the display of that information on our site. If you do not wish this to happen, you should not click that you "like" a product and you should review your privacy settings on Facebook (or similar Third Party Site). Note that we do not have to display someone's name, profile photo or other "public" Facebook profile information on our website even if that Facebook user "likes" one of our products. We reserve the right to remove the information of any person that we deem to be inconsistent with our ideals or otherwise inappropriate for public association with our company. These rules govern all of our interactions with Third Party Sites, including Twitter and Pinterest. We may remove from our site, at our sole discretion, any product offering or any photo or that does not comply with this policy.
|Mon - Thur||9 - 6 p.m. CT|
|Fri||9 - 5 p.m. CT|
|Sat||9 - 3 p.m. CT|
|Sun / Holidays||Closed|