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Due to COVID-19, our staff is experiencing a large amount of customer inquiries, which may cause delays in our responses. Thank you for your patience.

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Thank you for choosing LovelySkin for your skincare and beauty needs! Visit our comprehensive Customer Care section for answers to our most popular questions! If you still can’t find the answer you’re looking for, please feel free to get in touch with us by selecting a contact form topic and submitting your inquiry. Please allow 24-48 hours for a response. For more immediate customer service questions during business hours call us at 402-697-1100 or try our live chat.

For our Spanish speaking customers: Estamos feliz que podemos ofrecerle un representante de servicio que hable español para assistir con sus preguntas e inquietudes.

Customer Satisfaction Guarantee

LovelySkin is dedicated to bringing you the best in beauty, but if you are not completely satisfied with a product, please contact our Customer Care team so we can assist you. We’re happy to go over your concerns and chat about the best way to get the most out of your purchase. Please find our return policy here.

Live Help

Please contact us with order questions or specific product and skincare questions. Our trained staff of product specialists and estheticians are here to help.

Live Chat

Customer Care Hours

Mon - Thur 9 - 6 p.m. CT
Friday 9 - 5 p.m. CT
Sat 9 - 3 p.m. CT
Sun / Holidays Closed



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2929 Oak View Dr., Ste 300
Omaha, NE 68144

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Customer Care Hours
Mon - Thur 9 - 6 p.m. CT
Friday 9 - 5 p.m. CT
Sat 9 - 3 p.m. CT
Sun / Holidays Closed