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LovelySkin Accessibility Statement

Last Updated: 10/30/2025

LovelySkin is committed to ensuring digital accessibility for all customers, including people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is usable, understandable, and accessible.

Our Commitment

LovelySkin strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which define technical standards for improving accessibility for people with a wide range of disabilities — including visual, auditory, cognitive, and motor impairments.

We believe that accessibility is an ongoing effort and an essential part of providing an inclusive experience for all of our customers.

Ongoing Accessibility Efforts

We are currently partnering with an accessibility compliance agency specializing in ADA and WCAG standards to evaluate and enhance the accessibility of our website. This work includes:

  • Conducting a comprehensive accessibility audit
  • Identifying and remediating accessibility issues
  • Implementing best practices in design, development, and content publishing
  • Providing accessibility training for our internal teams to ensure long-term compliance

LovelySkin will continue to monitor our website regularly to maintain and improve accessibility for all users.

Accessibility Features

Our website includes a variety of accessibility features and design best practices, including:

  • Keyboard navigation support
  • Clear focus indicators for interactive elements
  • Text alternatives for images and non-text content
  • Adjustable color contrast and font scaling through browser settings
  • Logical heading structure and descriptive link text

We are continuously testing and refining these features to improve usability for all visitors.

Compliance Officer

LovelySkin has appointed Logan Chard as our Accessibility Compliance Officer. Logan is responsible for coordinating accessibility efforts across departments, ensuring ongoing compliance, and serving as the primary point of contact for accessibility-related matters.

The Compliance Officer works closely with our external accessibility agency and internal development team to review feedback, audit progress, and verify that corrective actions are completed in a timely manner. If you wish to contact our Accessibility Compliance Officer directly, please use our Accessibility Contact Form

Third-Party Content

While we make every effort to ensure accessibility on all parts of our site, some third-party applications or embedded content (such as videos, maps, or social media widgets) may not be fully accessible or may be outside of our control.

Here are samples of Accessibility Policies provided by some 3rd party sites:

Feedback

We welcome your feedback on the accessibility of the LovelySkin website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: customercare@lovelyskin.com
  • Phone: 402-697-1100 or 877-754-6222 (Toll-Free)
  • Mail: LovelySkin, 14651 S 210th St, Gretna, NE 68028

We aim to respond to accessibility feedback within 5 business days.

Our Goal

LovelySkin's mission is to provide a positive, inclusive online experience for every visitor. Accessibility is an ongoing commitment, and we will continue working with our partners to ensure our website remains compliant with ADA requirements and the latest WCAG 2.1 Level AA standards.