Reviews For Clarisonic Mia 3 Sonic Cleansing System

Broken Device, Good Customer Service

When my Clairsonic arrived, I was very excited. The Clairsonic devices I've had in the past are amazing. They really clean and exfoliate your face and leave it smooth and fresh. Once I heard that this device would have more cleaning technology, I was on board. As I opened the package, I saw how everything was nicely laid out and packed. When I took out the device I heard a rattling noise. Because I've had Clairsonics before, I knew this wasn't right. Everything else in the box was fine, it was just a broken device. I immediately called LovelySkin and they handled the situation beautifully. They asked full detailed questions to make sure they understood the problem. Then they sent me directly to Clairsonic to solve the problem. Clairsonic understood the situation and explained that they no longer sell this type any more due to issues. They helped me figure out a new device that was right for me as well as provide easy return shipping. Overall, I was disappointed with the product but the customer service was rave worthy.