Here at LovelySkin, our customers are the reason we do what we do. We always want to give you the best experience possible when shopping for your favorite skin care products, and we’re excited to announce that LovelySkin.com has won the Bizrate Platinum Circle of Excellence Award for the seventh year in a row!
The Bizrate Platinum Circle of Excellence is one of the few awards of its kind to be based on customer feedback and is earned by retailers who go above and beyond to provide exceptional service to their online customers. All retailers earning the Platinum Circle of Excellence received customer ratings significantly higher than average and scored a 9.0+ (out of 10.0) on all seven key customer satisfaction indicators; including, overall satisfaction, product selection, ease of finding, likelihood to buy again, product met expectations, on-time delivery and satisfaction with customer support.
The 2017 criteria for the Bizrate Platinum Circle of Excellence was elevated this year and only 28 online retailers won the prestigious award, including LovelySkin.com. Of the honor, Dr. Joel Schlessinger, Founder and CEO of LovelySkin.com said:
“LovelySkin.com is a labor of love for us and the team, by extension, feels the same way I think. Our customers are special to us and we don't take their trust and loyalty for granted. BizRate is our way of accurately measuring if we live up to our customers' expectations and we are delighted to have achieved this distinction for a 7th year!”
Everyone at LovelySkin is honored to have earned this prestigious award, and we know we couldn’t have done it without you, our customers! We consider you our extended family and hope to provide you with the best skin care products and award-winning customer service for years to come.
We’d also like to take a moment and recognize every member of our outstanding staff, and especially our Customer Care Team. They’re there to assist you every step of the way via phone, email and LiveChat, from helping you pick products that are right for you to answering all of your important skin care questions. Their dedication to your satisfaction is the reason we’re celebrating today.
“We love serving our customers and strive to give them the best shopping experience every time they visit the website,” says Dr. Joel Schlessinger, board-certified dermatologist and cosmetic surgeon and CEO of LovelySkin.com. “Earning the Bizrate Platinum Circle of Excellence Award for the 7th year running is a wonderful feeling, and we couldn’t do it without our amazing customers and exceptional staff!”
LovelySkin loves you!
You can learn more about Bizrate Insights and the Circle of Excellence Awards here.